About Us

  • IT Support West Midlands – How We Work

     

  • Quality, cost effective business IT and computer network support – serving companies in the heart of the West Midlands and throughout the UK.

    Alltek Solutions provides complete IT support west midlands for small and medium sized businesses, through to large multi-site organisations, we ensure that a high quality service is delivered so that management and users have the tools needed to perform their duties. By promoting quality, We will work with your business to ensure information system business effectiveness and efficiency. We will ensure that a comprehensive, consistent, and coherent set of service support is delivered.

  • IT Support west midlands

Alltek Solutions are flexible in our relationships with our customers; there are two ways we do it; via support contract or by Pay-as-You-Go, uur monthly, quarterly or annual IT Support Agreements are designed to be flexible so that they fit perfectly with your individual IT support requirements.

No matter what your budget is. We have an IT support deal that will work for you.
Pay-as-you-go subscription is ideal for companies with small IT support requirements.

With support contracts Alltek Solutions will take full responsibility for your overall IT requirements, for a fixed price per month or by Pay-as-You-Go as explained above.

The fixed price service contracts make it simple to budget for your IT requirements because everything except new planning and purchases are included in the service plan. Each customer relationship starts with a System Audit to make sure that we understand your business, what computer systems you have in place and how you use those systems. We then become your IT department, taking full responsibility for all the computer related activities that keep your business in business. Performing the audit is essential as it allows us to work out a cost for your bespoke requirements.

Our Core Values

    • Our Promise

      We deliver built in resilience and redundancy via our fully Managed Service…which is why we can contract on industry leading service levels to guarantee uptime and boost productivity.

    • Support

      Monthly support customers also benefit from unlimited telephone support and a quarterly overview of their IT support package.

    • Our focus

      Our focus is on delivering IT services and solutions that provide real business benefits for our clients. We are not box shifters, but instead provision IT solutions that make a real difference to the day-to-day operations of our clients.

    • Security

      Benefit from enhanced levels of data security. Your business IT needs are constantly changing and security threats continually evolve. Managing both is a continual challenge. Let our team work on your behalf via our Managed Service which takes the strain for securing your critical business data.

    • Higher Performance

      Your business wants to maximize its investment in IT to enable staff to work efficiently all of the time. Your infrastructure is the platform on which performance management is built. Without a high performance network staff productivity may be held back and profitability will be affected. Our Hosted and Infrastructure Services will enable your business to enjoy highly performing network.

    • Access from anywhere on any device

      End users are driving the demand to access their data anywhere from any device. Staff mobility and the increased use of tablets and mobile devices are forcing businesses to meet staff needs. We can help your business to enable staff productively wherever they are on whatever device they wish to use.

What else can we do to convince you?

Contact Us